Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Our boiler started leaking and making loud noises on New Years day. I called Primeflow who arranged to come out this morning, 2nd Jan 2026. The engineer was running a little late and texted me to update me with his expected arrival time. He diagnosed the problem and cleared out a blocked catch pot that had filled with scale, then retested everthing and made good. Very pleased with the prompt service, professionalism and knowledge of this engineer. What could have been a bad start to 2026 turned out to be a good one as the heating is back on and we are reassured the boiler is working well now. I would recommend Primeflow and call upon them again, without hesitation. ~ richard B
Yemen responded to my emergency and was exactly the person I needed! He was calm, kind and polite, an d explained the problem and the solution clearly, ensured I was ok and got on with doing an excellent job. I would absolutely recommend him, and wouldn’t hesitate to have him back if I ever needed a really good plumber! ~ Tirene D
Mario Plumbing was incredibly responsive and professional. Mario changed our kitchen tap as expected . If you want the job done right the first time, call them. For my next plumbing job I will not hesitate to use them. ~ Olufunke
Amazing service from start to finish. Called out on an emergency and extremely reasonable call out charge. Highly recommend and would definitely use again if required. ~ Carol B
Really quick and professional service! Would definitely recommend ~ Gladys I
Super fast arrival,z great fees, lovely guy, highly recommended ~ bcitral
Came out to fix a loose kitchen mixer tap a fast and reliable service thank you. ~ S D
Great services ~ Ghazala R
Great services And helpful ~ Hasan M
Tidy and great job. Will recommend ~ tafadzwa n