Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Our boiler started leaking and making loud noises on New Years day. I called Primeflow who arranged to come out this morning, 2nd Jan 2026. The engineer was running a little late and texted me to update me with his expected arrival time. He diagnosed the problem and cleared out a blocked catch pot that had filled with scale, then retested everthing and made good. Very pleased with the prompt service, professionalism and knowledge of this engineer. What could have been a bad start to 2026 turned out to be a good one as the heating is back on and we are reassured the boiler is working well now. I would recommend Primeflow and call upon them again, without hesitation. ~ richard B
Yemen responded to my emergency and was exactly the person I needed! He was calm, kind and polite, an d explained the problem and the solution clearly, ensured I was ok and got on with doing an excellent job. I would absolutely recommend him, and wouldn’t hesitate to have him back if I ever needed a really good plumber! ~ Tirene D
Top notch service! Replaced an old lead water pipe and stop cock with all modern fittings (located in a hellish place with no mechanism to shut the water off either). Job was completed quickly and efficiently, with a high quality finish and all for a reasonable price. Will recommend. ~ Chris A
Amazing service from start to finish. Called out on an emergency and extremely reasonable call out charge. Highly recommend and would definitely use again if required. ~ Carol B
Excellent service had for taps fitted in bathroom very quick only took 1hr will definitely get primeflow plumbing in future 👍 👍 👍 ~ Graham F
Super fast arrival,z great fees, lovely guy, highly recommended ~ bcitral
Came out to fix a loose kitchen mixer tap a fast and reliable service thank you. ~ S D
Great services ~ Ghazala R
Great services And helpful ~ Hasan M
Tidy and great job. Will recommend ~ tafadzwa n